The phone rings
in the middle of service
Restaurants, cafés, takeaways and catering. The busiest hour on the floor is the busiest hour on the phone, and nobody can do both well.
Where the work is being lost today
Nobody can answer during service
The phone rings at the peak of the shift. The booking is lost while somebody is carrying plates.
Takeaway orders get mixed up
Orders taken by hand during a rush go wrong, and the mistake costs more than the order.
Group enquiries are never followed up
A catering or private dining enquiry needs a callback that rarely happens.
How it runs with the assistant in place
From the moment the phone rings to the moment the job is closed, all in one flow. Every step on the record.
- 1
Answers
Takes every call during service, however many arrive at once.
- 2
Understands
Booking, takeaway order or group enquiry — works out which.
- 3
Writes it in
Puts the table into the booking system or the order into the kitchen queue.
- 4
Confirms
Sends the confirmation and the reminder, and offers the table again on cancellation.
100%
Calls answered
0
Bookings lost in service
1 place
For bookings and orders
Hear the assistant on a live call
Listen to a real call from beginning to end, then we plan the setup around your business. The call takes 30 minutes.
- Works with your existing phone system
- Automation included
- UK GDPR aligned · 30+ languages