Your business sets the price,
we do the arithmetic
Call volume and workflow differ in every business. Selling a three-person garage the same package as a multi-site clinic means one of them overpays and the other gets too little. We build the quote around your numbers instead.
Bespoke
A quote built for your setup
A one-off setup, then a monthly fee.
The setup fee follows the depth of the flow and the number of integrations; the monthly fee follows call volume. Nothing hidden in the small print.
In every setup
- Multiple queues and call routing
- Call transcripts and conversation summaries
- Call topic and outcome detection
- Whether the caller's issue was actually resolved
- Sentiment and tone analysis
- Detection of abusive or inappropriate language
- Detection of department transfer requests
- Detection of new requests and feature asks
- Greeting in 30+ languages
- Integration with your existing phone system and CRM
What shapes the quote
These are the four things we ask about on the call. Once the answers are clear, so is the number.
Monthly call volume
How many calls need answering, and how many of them land outside staffed hours.
Depth of the flow
Answering only, or booking into the diary, writing to the CRM and confirming by WhatsApp as well.
Number of integrations
How many of your phone system, calendar, CRM and messaging tools we connect to.
Languages and cover
How many languages you receive calls in, and whether you need round-the-clock cover or set hours.
Hear the assistant on a live call
Listen to a real call from beginning to end, then we plan the setup around your business. The call takes 30 minutes.