The booking enquiry arrives
in a language nobody on shift speaks
Hotels, travel agencies, tour operators and medical tourism. Enquiries come at every hour and in every language, and a booking lost to a language gap is lost to a competitor.
Where the work is being lost today
Night calls go to voicemail
A guest ringing from a different time zone reaches an answering machine and books elsewhere.
The language gap ends the call
An enquiry in Arabic, Russian or German stops at whoever is on the desk that evening.
Availability questions repeat
Dates, rates, transfers, cancellation terms — the same conversation, all day.
How it runs with the assistant in place
From the moment the phone rings to the moment the job is closed, all in one flow. Every step on the record.
- 1
Answers
Takes the call at any hour and in the caller's own language.
- 2
Checks
Looks at availability, the rate and the conditions.
- 3
Books
Holds the reservation and confirms it by message.
- 4
Prepares
Records transfer, dietary and special requirements against the booking.
30+
Languages
24/7
Reservation line
0
Enquiries left waiting
Hear the assistant on a live call
Listen to a real call from beginning to end, then we plan the setup around your business. The call takes 30 minutes.
- Works with your existing phone system
- Automation included
- UK GDPR aligned · 30+ languages